Account Security Overview
Protecting your C Logic Factory account is important. This guide covers the security features available to you.
Password Management
Changing Your Password
- Go to Settings → Security
- Click Change Password
- Enter your current password
- Enter and confirm your new password
- Click Update Password
Password Requirements
Password Best Practices
- Use a unique password not used elsewhere
- Consider using a password manager
- Never share your password with anyone
- Change your password if you suspect compromise
Two-Factor Authentication (2FA)
2FA adds an extra layer of security by requiring a second verification step when logging in. After entering your password, you'll need to provide a 6-digit code from your authenticator app.
Setting Up 2FA
- Go to Settings → Security
- Click Enable 2FA
- Download an authenticator app if you don't have one:
- Google Authenticator
- Authy
- Microsoft Authenticator
- Scan the QR code with your authenticator app (or enter the secret key manually)
- Enter the 6-digit code from your app to verify setup
Signing In with 2FA
Once 2FA is enabled, the sign-in process works like this:
- Enter your email and password as usual
- You'll be taken to a verification page
- Open your authenticator app and enter the current 6-digit code
- Once verified, you'll be signed in
Disabling 2FA
If you need to disable 2FA:
- Go to Settings → Security
- Click Disable in the 2FA section
- Enter a code from your authenticator app to confirm
Important: If you lose access to your authenticator app, you'll need to contact support to regain access to your account. Make sure your authenticator app is backed up.
Account Recovery
Forgot Password
- Click Forgot Password on the login page
- Enter your email address
- Check your email for a reset link
- Click the link and create a new password
Security Recommendations
- Enable 2FA — The single most important security measure
- Use a unique password — Don't reuse passwords from other sites
- Keep your email secure — Your email is key to account recovery
- Be wary of phishing — We'll never ask for your password via email