Account Security Overview
Protecting your C Logic Factory account is important. This guide covers all security features available to you.
Password Management
Changing Your Password
- Go to Settings → Security
- Click Change Password
- Enter your current password
- Enter and confirm your new password
- Click Update Password
Password Requirements
- Minimum 8 characters
- At least one uppercase letter
- At least one lowercase letter
- At least one number
- At least one special character recommended
Password Best Practices
- Use a unique password not used elsewhere
- Consider using a password manager
- Never share your password with anyone
- Change your password if you suspect compromise
Two-Factor Authentication (2FA)
2FA adds an extra layer of security by requiring a second verification step when logging in.
Setting Up 2FA
- Go to Settings → Security
- Click Enable 2FA
- Download an authenticator app if you don't have one:
- Google Authenticator
- Authy
- Microsoft Authenticator
- Scan the QR code with your authenticator app
- Enter the 6-digit code to verify
- Save your backup codes in a secure location
Backup Codes
When you enable 2FA, you'll receive backup codes. These are one-time use codes that can be used if you lose access to your authenticator app.
- Store them securely (password manager, printed copy)
- Each code can only be used once
- Generate new codes if you run out
Important: If you lose your phone and backup codes, you'll need to contact support to regain access to your account.
Disabling 2FA
If you need to disable 2FA:
- Go to Settings → Security
- Click Disable 2FA
- Enter a code from your authenticator app to confirm
Session Management
Active Sessions
View all devices and browsers currently logged into your account:
- Device type and browser
- Location (based on IP)
- Last activity time
Ending Sessions
If you see an unfamiliar session or want to log out elsewhere:
- Click End Session next to specific devices
- Or click End All Other Sessions to log out everywhere except current device
Login History
Review recent login attempts to your account:
- Successful and failed login attempts
- Date, time, and location
- Device and browser information
If you see suspicious activity, change your password immediately and enable 2FA.
Security Alerts
We automatically notify you about security-related events:
- Logins from new devices
- Logins from new locations
- Password changes
- 2FA changes
- Failed login attempts
Account Recovery
Forgot Password
- Click Forgot Password on the login page
- Enter your email address
- Check your email for reset link
- Click the link (expires in 1 hour)
- Create a new password
Locked Account
After multiple failed login attempts, your account may be temporarily locked. Wait 15 minutes and try again, or use the password reset flow.
Security Recommendations
- Enable 2FA - The single most important security measure
- Use unique password - Don't reuse passwords from other sites
- Review sessions regularly - Check for unauthorized access
- Keep email secure - Your email is key to account recovery
- Be wary of phishing - We'll never ask for your password via email